Mrs Fiona HarrisPractice Manager
Fiona joined the practice as Practice Manager in June 2017. She leads our team of dedicated staff and is responsible for the management of the practices on behalf of the GP Partners.
Mrs Sharon MassonAssistant Practice Manager
Mrs Shona GreenOperational Manager
Reception and Secretarial Team
Reception staff are often the first people you will interact with, whether that be on the phone or in person at the Practices. They coordinate and organise appointments and paperwork to facilitate the smooth running of the Practices and support the delivery of high-quality patient care. The Reception Staff have a very demanding role. They are there to help you and we would ask you to be patient during peak times when the staff have to handle a large volume of calls and enquiries. When you call, they will ask you for a small amount of personal information about your problem or query. Receptionists are trained and understand how local health and care services are structured and can help you find the right help for your problem quickly at the first contact – this is called ‘care navigation.’
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.