Forres GP Practices

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Engage Consult – Now available!

Culbin and Varis Medical Practices have now started our new online consultation system, Engage Consult. You can now contact us about most matters online including more urgent problems (with access to face-to-face assessment and treatment if needed) without having to wait on the phone.

After you submit a request for help, our aim is to get back to you within two hours when we are open advising you of our response although it can take longer if we are exceptionally busy. A clinician may call you back or give you a time to attend later that day for assessment for more urgent problems or we’ll book you an appointment with a suitable GP/clinician for more complex or ongoing problems. For more straightforward and routine issues or follow-up, we may be able to give you advice and treatment online within a couple of days directly from a GP without the need for an appointment.

You can access the service and get more information by using the Engage Consult banner at the top of every page.

Engage Consult will be open for new requests from 0700 on Monday morning (or the next working day after a public/NHS holiday) until 1630 on Friday. When we are closed and it can’t wait until we are open again, use the out-of-hours GP service by ringing NHS 24 on 111.

Always remember, General Practice and Engage Consult are not emergency services. When it is an emergency, dial 999 or go directly to A&E. We also do not have Minor Injury Services at Forres – you can access the Minor Injury Unit at Dr Gray’s by calling 111. Further guidance about what is an emergency or a minor injury is available on the Engage Consult page.